A: Yes, we are fully insured. Our premium insurance provides liability, property damage coverage, and full Workers Compensation. Insurance Certificates will be presented prior to any service.
A. Our service area is Sydney wide.
A: Yes, we might ask you to sign a simple contract for your periodic janitorial or other cleaning needs.
A: No we are always equipped with the most efficient cleaning equipment and supplies.
A. Sbfm is a one stop shop for all your tradesman needs. We provide plumbing, electrical and all your building maintenance needs. We not only provide commercial cleaning service but also do look after the day-to-day building & facilities maintenance needs. e.g. plumbing, electrical, tiling, painting, carpet laying, renovations & other building related needs.
A. Strata Maintenance is one of our specialized fields with years of experience and knowledge of Strata Laws.
A. Yes do appoint Building Managers/Caretakers as per Clients specific needs.
A. We have a team of best tradesman in their respective industry fully licensed and insured.
A: Only the specific SBFM Personnel assigned to your facility will have access. This includes our cleaning employees and our managers/supervisors who routinely inspect and evaluate our work.
A: We ensure that every item on your cleaning task schedule has been completed and that it meets both your and our quality requirements.
A: Of course, All of our employees wear professional uniforms and also wear photo identification badges at all times.
A: We ensure that every item on your cleaning task schedule has been completed and that it meets both your and our quality requirements.
A. Yes. We maintain partnerships with the industry’s top cleaning suppliers so you’ll get the best products at the best price. Prior to starting work, we’ll plan out the supplies you’ll need and will only provide what has been agreed upon. Your equipment will be brand new and exclusively used at your facility.
A. We begin our service with a customized cleaning program based on your business. We’ll monitor these services with thorough Cleaning Method Statements, Work Schedules, Task Checklists and a Cleaning and Quality Assessment list. We will continuously assess and adjust your plan to make sure we’re meeting all your needs.
A. If you need help outside business hours, we keep staff on call and promise to respond within 24 hours of your call.
A. Our cleaners go through an intensive training program that includes site safety information and security; product and equipment handling and Health & Safety procedures. We provide site-specific training once a cleaner is assigned to your facility. We also provide on-going instruction so our cleaners stay current with industry changes.
A. Our full-time cleaners are fully insured. We carefully screen each applicant and only select those recommended by our trusted associates.
A. If your cleaner is going on holiday, we will inform you with plenty of advance notice and provide a substitute. If your cleaner calls in sick, we’ll call right away and arrange for a different cleaner.
A. We will remedy the situation immediately and let that cleaner know where things went wrong.